Return & Exchange Policy

We want you to be satisfied with your purchase. Please review our return and exchange policy below.

1. Return Eligibility
Items can be returned within 7–14 days of delivery if they are unused, in original packaging, and in resalable condition.

2. Non-Returnable Items
Certain items such as clearance products, personalized items, or hygiene-related products may not be eligible for return.

3. Exchange Policy
We allow exchanges for defective or incorrect items. Please contact our support team for assistance.

4. Refund Process
Refunds will be processed within 5–10 business days after we receive and inspect the returned item.

5. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Contact Us
For any return or exchange requests, please contact our customer service team via email or hotline.